Data Deletion Instructions
How to request deletion of your organization's data from Tarabot Connect.
How to request deletion
Send a deletion request to info@tarabot.info from an authorized contact at your organization, including:
- Your organization / client name
- The WhatsApp Business Account ID (WABA ID) and/or Phone Number ID connected to Tarabot Connect
- Whether you want the connection disconnected only, or all associated data deleted
What can be deleted
- Message history and conversation records stored by Tarabot Connect (message text, timestamps, delivery statuses).
- Webhook event records received for your WhatsApp Business Account.
- WABA ID / Phone Number ID references linking your account to Tarabot Connect.
- Locally stored message templates associated with your account (this does not delete templates already approved on Meta's own systems — those must be removed directly via Meta Business Manager if desired).
Some records may be retained for a limited period where required for legal, accounting, or fraud-prevention purposes, consistent with our Privacy Policy.
Disconnecting the Meta / WhatsApp connection
- Token revocation — the Meta system-user access token used for your account is revoked/rotated so Tarabot Connect can no longer call the WhatsApp Cloud API on your behalf.
- Unsubscribe from webhooks — your WhatsApp Business Account is removed from the app's subscribed apps, so no further message or status events are sent to Tarabot.
- Reference removal — your WABA ID and Phone Number ID are removed from Tarabot Connect's records.
You can also revoke Tarabot's access directly from Meta Business Manager at any time (Business Settings → System Users / Integrations), independent of any request made to us.
Confirmation process
We confirm receipt of a deletion request within a few business days and confirm completion once the deletion is carried out, consistent with Meta's Platform Data Deletion requirements (typically completed within 30 days of a verified request).
Contact
Tarabot Technology Solutions · Zahran St., 7th Circle, Amman, Jordan
Last updated: 19 July 2026